Frequently Asked Questions

Everything you need to know about shopping with TEMPOINK.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.

Do you offer international shipping?

Yes, TEMPOINK ships to over 50 countries worldwide. International delivery times vary by destination and typically range from 10-21 business days.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Most of our retail products come with a standard 1-year manufacturer warranty against defects. Specific warranty details can be found on individual product pages.